Shipping & Return Policy
Thanks for shopping at Vintage Valley Co. We hope that you love the items you have received from us, but we understand that sometimes minds can change. If you are not satisfied with your purchase, we are here to help. Follow the steps below to return/exchange your item(s).
HOW TO RETURN/EXCHANGE YOUR ITEMS:
Email firstname.lastname@example.org with your reason for return and order number. You then will be issued with a return label and where to send your package.
-All packages Shipped USPS First Class
Allow 1-3 business days (holidays may delay packages)
-WE ARE NOT RESPONSIBLE FOR ANY LOST PACKAGES. YOU WILL HAVE TO FILE A CLAIM WITH THE POST OFFICE.
Items returned will be issued store credit
Items must be returned within 14 days of receiving your package
Items being returned/exchanged must be unworn with tags still attached
Items being exchanged will be issued store credit and you then can purchase the item
The customer is responsible for return shipping costs
If your item is damaged please email us a photo and we will issue a full refund/exchange as long as you notify us within the first 24 hours within receiving your package
FINAL SALE ITEMS MAY NOT BE RETURNED
FINAL SALE ITEMS INCLUDE:
ITEMS THAT ARE ON SALE